Privacy Policy

1. Who we are

La Seine City Resort is located at 75 Chiang Mai–Lam Phun Rd, Mueang Chiang Mai, Chiang Mai 50000, Thailand.

Contact: booking@laseinechiangmai.com · +66 (0)53 302 805 · +66 (0)9 0954 8668

2. Information we collect

We may collect the following information:

• Contact details you submit (name, email address, phone number, and message content)
• Reservation-related details when you book through our booking partner
• Technical data such as IP address, browser type, device type, pages visited, and approximate location
• Cookie and similar technology data used for site function, analytics, and advertising

3. How we use your information

We use personal information to:

• Respond to enquiries and provide guest services
• Process and manage reservations
• Improve our website and understand how it is used
• Measure advertising performance and show relevant ads (including Google Ads)
• Meet legal, security, and operational requirements

4. Cookies, analytics, and advertising

Our website may use cookies and similar technologies. These can be essential for site operation, or used for analytics and advertising.

We may use Google advertising and measurement tools (such as Google Ads and related conversion or remarketing tags). Google and its partners may collect or receive information about your visits to this site and other sites and use it to provide measurement services and show ads.

You can manage cookie preferences in your browser settings. You can also visit Google’s Ads Settings (https://adssettings.google.com/) and the NAI opt-out page (https://optout.networkadvertising.org/) for advertising choices.

5. Online bookings (Cloudbeds)

Online reservations are processed through Cloudbeds at hotels.cloudbeds.com. When you book online, your booking information is handled by Cloudbeds under its own terms and privacy policy. We receive reservation details needed to fulfil your stay.

6. Sharing of information

We do not sell your personal information. We may share information with trusted service providers who help us operate the website, process bookings, host systems, analyse traffic, or deliver advertising — only as needed for those purposes.

We may also disclose information if required by law or to protect our guests, staff, rights, or property.

7. Data retention and security

We keep personal information only as long as needed for the purposes described above, or as required by law. We take reasonable technical and organisational measures to protect information, but no method of transmission or storage is completely secure.

8. Your choices and rights

Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you. To make a request, email booking@laseinechiangmai.com. You may also unsubscribe from marketing messages where offered, and control cookies through your browser.

9. Children’s privacy

Our website and advertising are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have done so, please contact us and we will take appropriate steps.

10. International visitors

If you access our website from outside Thailand, your information may be processed in Thailand or in other countries where our service providers operate.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after updates means you acknowledge the revised policy.

12. Contact

For privacy questions or requests, contact La Seine City Resort at booking@laseinechiangmai.com or the phone numbers listed above.